Shipping Policy

Shipping Policy

Effective Date: 09/04/2025

At Elevare Experience, we strive to provide a smooth and transparent shipping experience. This policy outlines our shipping terms for orders from https://elevareexperience.com.

1. Shipping Destinations
   United States Only (48 contiguous states).
   Future expansion to other regions may occur; check back for updates.

2. Shipping Costs
   Domestic Shipping (US):
   Free Standard Shipping on orders over $50
   $5 Flat Rate Shipping for orders under $50
   International Shipping: Not available at this time.
   No Hidden Fees: All costs are displayed at checkout.

3. Order Processing
   Orders are processed within 1–2 business days (Mon–Fri, excluding holidays).
   Orders placed before 5:00 PM EST begin processing the same day.
   Weekend or holiday orders process on the next business day.

4. Estimated Delivery Times
   Standard US Shipping: 3–5 business days (days may vary based on brand ) 
   Expedited US Shipping: 1–2 business days
   Delivery times are estimates and may vary due to carrier delays, weather, or other factors.

5. Shipping Methods & Tracking
   Carriers: USPS, UPS, FedEx, DHL
   Tracking: All orders include a tracking number sent via email.
   Insurance: Shipments are insured; contact us promptly for lost or damaged items.
   Track your order: https://elevareexperience.com/track-order

6. Delivery Issues
   Delayed or Lost Packages: Contact support@elevareexperience.com
   Damaged Packages: Report within 7 days with photos; we’ll arrange replacement or refund.
   Missing Items: Report within 7 days; provide order number and details.

7. Return & Refunds
   Returns accepted within 30 days of delivery if items are unused, undamaged, and in original packaging.
   Customers pay return shipping unless the item is defective or incorrect.
   Refunds issued to original payment method within 14 days.
   See our Return & Refund Policy for full details.

8. Incorrect Address
   Customers must provide accurate shipping information.
   If a package is returned due to an incorrect address, we’ll contact you for reshipment. Additional charges may apply.

9. Contact Us
   Email: support@elevareexperience.com
   Customer Service Hours: Mon–Fri, 9 AM – 5 PM EST
   Address: 695 W Berks Philadelphia,PA 19121
   Phone:(610) 546-3096 

10. Updates
    We may update this Shipping Policy at any time. Changes take effect immediately upon posting at https://elevareexperience.com.